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... loyalty." The McKinsey Quarterly (2002): 81+. Dumas, Mark W. "Productivity trends in two retail trade industries, 1987-95." Monthly Labor Review 120, no. 7 (1997): Volume: 120. Issue: 7. 1997. Page Number: Order fulfillment and customer satisfaction depends on the productivity of workers in the retail industries. The retail employees. The injury case rate was 6.9 for all private industry and it was 6.7 for the retail-trade industry. (Ebbin, loyalty. The McKinsey Quarterly 20 August 2003. Dumas, Mark W. 1997. Productivity trends in two retail trade industries, 1987-95. Monthly Labor Review 120, no. 7: 35+. Pringle, Industry By Industry, A Head Start: European Retailers Learned From The Mistakes Of Their U.S. Counterparts; But It ...



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Sources list for RETAIL INDUSTRY:

Cortada, J. W. (2004). The digital hand: How computers changed the work of American manufacturing, transportation, and retail industries. New York: Oxford University Press.
On-Line Canadian Pharmacies

Steiner, R. 1993, 'The Inverse Association Between the Margins of Manufacturers and Retailers,' Review of Industrial Organization, vol. 8, pp. 717-740.
Internationalization of Branding

Ailawadi, K., Borin, N., Farris, P. 1995, 'Market Power and Performance: A Cross-Industry Analysis of Manufacturers and Retailers,' Journal of Retailing, vol. 71, no. 3, pp. 211-248.
Internationalization of Branding

South Pacific Tyre drives success with integrated B2B and B2C platform. Retrieved from http://www-03.ibm.com/industries/retai l/doc/content/casestudy/227358101.html South Pacific Tyre drives success with integrated B2B and B2C platform. Retrieved from http://www-03.ibm.com/industries/retai l/doc/content/casestudy/227358101.html Accessed on 5 August, 2005
Kirk Motors

"Global Specialty Retail." Data Monitor. Found on the World Wide Web at: http://80-dbic.datamonitor.com.ezproxy.bsc.edu/indust ries/profile/?pid=E8492AE2-390B-4A54-A8FF-B79704D33C26 "Global Specialty Retail." Data Monitor. Found on the World Wide Web at: http://80-dbic.datamonitor.com.ezproxy.bsc.edu/indust ries/profile/?pid=E8492AE2-390B-4A54-A8FF-B79704D33C26 Last Viewed on September 29, 2004.
The Home Improvement Retail Industry

 

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